The deal, in plain words

1. Who you are agreeing with

"EQO", "we" and "us" mean the company operating tryeqo.com and the EQO applications. "You" means the person or organisation using them. These terms cover the desktop app for Mac and Windows, the Android app, the web client at app.tryeqo.com, EQO Cloud, the server you can deploy to your own Cloudflare account, EQO Bridge, the agent and the apps it hosts, the channels we operate, and this website.

2. What EQO is, and what it is not

EQO is a personal AI agent. It reads and writes on your behalf through the app connections you grant, remembers what you tell it, runs scheduled workflows, and hosts small apps — expenses, tasks, health records — whose tools it can call.

It is not a lawyer, a doctor, an accountant or a financial adviser, and nothing it produces is professional advice. The health apps in particular are a place to keep your own records; they are not a medical device and they do not diagnose anything.

Where it runs, and who is responsible for what

• On your computer. The desktop app runs EQO with no account. Your data stays on that computer, and backing it up is up to you.
• In your own cloud. You deploy EQO's server to your own Cloudflare account and you operate it. Cloudflare's terms apply between you and Cloudflare, and that account's bills are yours. We have no access to it, so we cannot recover or delete data there for you.
• On EQO Cloud. We run the service and hold your data, as the privacy policy describes. Plans and billing (sections 4 and 8) apply here.
• EQO Bridge. Lets your phone and other devices use a computer of yours when you are away from it. Via EQO Cloud the traffic passes through our servers in readable form and is not stored: it is not end-to-end encrypted. Via your own cloud, we are not in the path.
• Phone control. The desktop app can operate an Android phone over ADB once you switch it on for that phone. Use it only on a phone you own or may control. EQO never types a PIN, a password or a one-time code, and it stops for you before any step that sends, pays, books or deletes.

3. The agent acts on your behalf

This is the clause that matters, so it is not buried.

When you tell EQO to send a message, move a meeting, pay an invoice or reply to a thread, it acts with the authority you granted it through your own OAuth grants and your own accounts. Those actions are your actions. You are responsible for them as if you had performed them yourself.

• EQO asks before anything that spends money, sends something externally, or cannot be undone. Do not switch those confirmations off and then treat the result as our mistake.
• Large language models make errors that look fluent. Read the draft before you approve it.
• You must not point the agent at an account you are not entitled to use.

What EQO will not do, whatever you ask

There is a line the agent does not cross, and it is a product decision rather than a capability one — so it will not move because you ask nicely, and it is stated here so you never have to find out by trying.

• It will not move money in a bank account. No transfers, no payments from a bank login, no opening or closing of accounts, no card management. EQO is not connected to banking and will not be.
• It will not place a trade. Not a buy, not a sell, not an order of any kind, on any broker, exchange or platform — including cryptocurrency. It may read a portfolio and tell you what it sees, if you connect one. It will not act on it.

If EQO ever reports a price, a balance or a position, treat it as a screenshot of uncertain age and not as advice. It is not a financial adviser, it is not regulated as one, and nothing it says is a recommendation to buy or sell anything. Decisions you take after reading something EQO showed you are yours, and any loss that follows is yours — including where what it showed you was wrong.

4. What a plan includes

Plans apply to EQO Cloud. On your own computer and in your own cloud there is no plan from us and nothing to pay us. Each plan grants a set of channels, a number of app connections, a daily conversation allowance and a few extras. The plan cards on the pricing section are generated from the same table the API enforces, so they are the authoritative description rather than a summary of one.

• The daily allowance exists because every conversation costs us model time. It resets daily, and hitting it pauses new turns rather than deleting anything.
• Automated or resold use — pointing a script at your account to serve other people, or reselling access — needs a different agreement. Ask us; we are not hostile to it.
• We may change what a plan includes. If a change removes something you are using, we will tell you before it takes effect and you can cancel for a refund of the unused period.

5. Acceptable use

Do not use EQO to:

• break the law, or help someone else break it;
• send bulk unsolicited messages, or automate impersonation of a real person;
• access accounts, devices or data you do not have permission to access;
• violate the terms of a service you connect it to — automation that a provider forbids is still forbidden when an agent does it;
• produce material that sexualises minors, incites violence, or harasses a specific person;
• attack, overload or probe our infrastructure, or another customer's account.

If a channel provider — WhatsApp, a mail host — suspends us over traffic from your account, we will suspend that channel for your account.

6. Connectors and third parties

App connections are made through Composio's managed OAuth. You grant each one, Composio holds the resulting token, and the target service's own terms govern what happens inside it. We are not responsible for a third-party service changing its API, its terms or its availability, and a connector breaking for that reason is not a failure of this agreement.

7. Channels

WhatsApp and email reach your agent through numbers and domains we operate. Delivery, latency and availability on those networks are outside our control, and WhatsApp's own terms apply to the WhatsApp leg of a conversation. Channel availability by plan is described on the pricing section and in the app.

8. Plans, billing and cancellation

• The free plan is free, with no card required, and we do not intend to make it hostile later.
• Paid plans are billed in advance, monthly or annually, through Dodo Payments as merchant of record. Current prices are on the pricing section.
• Cancel at any time. Your plan runs to the end of the period you have paid for, then drops to free — your data is not deleted by cancelling.
• If something we operate was broken and you paid for it that month, write to us and we will refund it. That is a commitment, not a policy with a form.
• Price changes apply from your next renewal, and we will tell you before the renewal, not after it.

9. Availability

We do not offer an uptime guarantee. We run this carefully, we will say publicly when it is down, and we will not pretend an outage was maintenance. On EQO Cloud, an outage means the agent is unreachable on every channel, and EQO Bridge via EQO Cloud stops with it. The desktop app with no account, and a server in your own cloud, keep working without us, except for the relays you route through us.

10. Ownership and trademarks

EQO is proprietary software owned by eStreetz Technologies Pvt Ltd. Your subscription buys the right to use the service; it does not grant any licence to the source code, and no right to copy, modify or redistribute it. You may run the desktop app, and deploy the EQO server to your own Cloudflare account, for your own use and for people you invite. The EQO name, the logo and tryeqo.com are ours.

An earlier version of these terms said the client and the agent were published under the Apache License 2.0 and invited you to fork them. That was never correct and has been withdrawn. If you relied on it, nothing you did in good faith before this change is held against you — but the code was not, and is not, open source.

11. Suspension and termination

You can close your account at any time. We may suspend or close an account that breaks section 5, that is charging back payments, or that is being used to attack the service, and we will tell you why unless the law prevents it.

When an EQO Cloud account closes: the channels stop, the control-plane row is deleted, and the per-account store is destroyed. Export first — Settings → Data → Export my data hands you your conversations, memory and app records as JSON. If we close an account for a breach of section 5, we will still give you 14 days to export unless a legal order or an active attack makes that impossible.

12. Warranty and liability

The service is provided "as is". To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that an agent's output or action will be correct, complete or suitable for any decision you make on it.

To the fullest extent the law allows, we are not liable for indirect, incidental or consequential loss, lost profits, lost business, or lost data, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose. Nothing here limits liability that cannot lawfully be limited — including for fraud or for death or personal injury caused by negligence.

Third-party charges the agent incurs on your behalf — an invoice it paid, a subscription it renewed — are yours, including where a bug in our software caused it. We will help you investigate and, where it was our bug, we will say so plainly and in writing.

We are not liable for financial or investment loss. That includes a decision you took after EQO summarised a portfolio, reported a price, misread a figure, or was simply wrong — and it includes the case where it was wrong because of a defect in our software. A language model produces confident text whether or not it is correct, and no amount of care on our side removes that. If money is at stake, check the source yourself before you act.

13. Changes to these terms

We will post changes here with a new date, and give notice in the app before a material change takes effect. Continuing to use EQO after that is acceptance. If you do not accept, export your data and close the account.

14. Governing law

These terms are governed by the laws of India, and the courts of Chennai, Tamil Nadu have exclusive jurisdiction over any dispute arising from them.

15. Contact

hello@tryeqo.com. A person reads it.